Unfortunately, unless the product is defective or faulty, Smile Boosters is not able to refund purchases.
Refunds are not provided for change of mind.
If your item is defective we can provide a refund if the faulty items are returned within 7 days of receiving the faulty product. The refund will only be processed if the items are returned in their original state -including packaging material, manuals and instructions and all accessories – a refund may not be offered if only partial items are returned.
Before returning the item, please email info@smileboosters.com.au or call 1800 874 342, outlining the fault with the item. Please note the cost of returning the faulty item is the responsibility of the sender. Your refund will be processed within 7 days once we have received the product. Please return the item via Express Post to:
Smile Boosters PO Box 25, North Ryde BC NSW 1670